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Services

IT HelpDesk Support

Advantages

  • Cost-Effective
  • Round-the-Clock Availability
  • Hassle-free Quick Setup
  • Ticket Status Checking
  • Instant Tech Support
  • Detailed Tracking Reports
  • Secured and Protected Remote Support
  • Contract Free

In either IT Helpdesk models, the clients will be eligible for several A-grade support and facilities. The support will be provided through remote desktop technology, phone, chat or e-mails. These facilities include:

  • Installation and Upgradation of Windows and Mac OS (Operating System).
  • Fixing OS Errors and Issues.
  • Internet Setup.
  • Fixing Internet and Browser Issues.
  • Helping Users to Install the External Hardware.
  • Configuration of Wireless Security.
  • Setting up Wireless Routers and Access Points.
  • Setting up Local Area Network.
  • VPN Network Support, Modem Help and Support.
  • Third Party Software Support.
  • Setting up Port Forwarding and DMZ.
  • Periodical System Tune-up.
  • Routine PC Health Checkup.
  • Detection and Elimination of Spyware, Malware and Adware.
  • Email Setup and Support (Outlook, Lotus Notes and Eudora).
  • MS Office Support (Word, Access and Excel).

We offer a complete range of technical solution for our clients. We request you to Contact Us to register for our IT Helpdesk support. We make sure you are safe and trouble free with us. Need to ask security and privacy related or any other questions? Feel free to visit our FAQ section and clarify all your doubts.